We will process returns of unopened, unused products within 30 days of purchase. Simply reach out via our contact form with your order information.
If you are experiencing any problems with your order or are not completely satisfied, please contact us at [email protected] or via our contact form. Be sure to include your order number! We’re happy to help and will work with you to find the best solution- whether that’s a return, refund, or replacement.
FAQs
Are TickCheck tick removers for both humans and pets?
Yes! Our tick removal tools are designed for safe use on humans, dogs, cats, and other pets / animals. Some of the tools may be a little more difficult to use on animals with long fur, for which we recommend the Premium Tick Remover Kit, which allows for more precision.
What is included with a purchase of a tick remover?
All TickCheck Tick Removers will include instructions for use and a tick ID card showing the most common ticks in the United States. Other extras such as a carrying/storage pouch and further information on ticks and Lyme disease may be included, depending on the product purchased. Be sure to read the description thoroughly before buying.
How long does it take to process and ship my order?
Orders are typically processed and shipped within 2 business days after receiving payment.
Do you offer international shipping?
Currently, TickCheck primarily serves customers within the United States. For international inquiries, please contact our support team.
Can I have a tick I’ve removed tested for disease?
Yes, you can. In addition to providing tick removal tools, TickCheck also offers tick testing, which we include coupon codes for along with every tick remover product. If you are interested in having a tick which has bitten you, a loved one, or a pet tested for disease, find out more here.
Where else can I find TickCheck Tick Removers online?
In addition to this website, TickCheck products are available on many online marketplaces, including Amazon, Walmart.com, Lowes.com, and Chewy.
Can I buy products in bulk / wholesale?
Yes, approved businesses & organizations can purchase all products at wholesale rates. For more information, please reach out to us here. You can also view our wholesale catalog on Faire.com.
Do you support nonprofit organizations with product donations?
We’re happy to consider donation requests from nonprofits. Please reach out through our wholesale inquiry form with details about your organization.
How can I contact TickCheck if I have a question?
For any questions or assistance, please visit our contact page and a TickCheck team member will respond to your inquery.
